177bed Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 177bed ("we", "us", "our") collects, uses, stores, shares, and protects personal data belonging to users ("you", "Player") of the 177bed platform at https://177bed.net. It applies to all services offered through the platform, including sports betting, live casino games, slots, crash games, promotions, customer support interactions, and any other feature accessible via the website.

By registering an account on 177bed, making a deposit, placing a wager, or otherwise using the platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the platform.

2. Data Controller

177bed is the data controller responsible for the personal data collected through the 177bed platform. As data controller, 177bed determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.

For all privacy-related enquiries, requests, or complaints, please contact the 177bed data protection team at: [email protected]

3. Data We Collect

177bed collects the following categories of personal data:

3.1 Identity & Contact Data

• Full legal name, date of birth, and gender
• Email address and mobile phone number
• Residential address (city, district, and postal code — for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or Barisal)
• Government-issued identification documents submitted during KYC verification (e.g., National Identity Card, passport, or driving licence)

3.2 Financial Data

• bKash, Nagad, Rocket, or Upay mobile wallet account numbers used for deposits and withdrawals
• Bank account details where bank transfer methods are used
• Transaction history, including deposit amounts, withdrawal amounts, and transaction reference numbers
• Taka (৳) balance and bonus credit history

3.3 Account & Gameplay Data

• Username, encrypted password, and account preferences
• Betting history, game session logs, wager amounts, and outcomes
• Responsible gaming settings (deposit limits, session limits, self-exclusion status)
• Bonus and promotion redemption history

3.4 Technical & Device Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser version
• Session timestamps, login and logout events, and session duration
• Cookie identifiers and similar tracking technologies (see Section 9)

3.5 Communications Data

• Records of customer support interactions via email or live chat
• Survey responses and feedback submitted voluntarily
• Marketing preferences and communication opt-in or opt-out records

4. How Data Is Collected

177bed collects personal data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated collection: Technical data collected automatically when you access the platform, including IP address, device identifiers, and cookie data.
• Third-party payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, and other payment partners when you initiate a financial transaction.
• Game providers: Game session data transmitted by third-party game studios (including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, and Microgaming) to settle bets and calculate winnings.
• Identity verification services: Where 177bed uses a third-party KYC provider to validate identity documents, that provider may share verification results with us.

5. Purpose & Legal Basis for Processing

The table below summarises the primary purposes for which 177bed processes your personal data and the legal basis for each purpose:

6. Sharing Your Data

177bed does not sell your personal data. We share personal data only in the following limited circumstances:

6.1 Service Partners

We share data with carefully selected third-party service providers who assist in operating the 177bed platform. These include payment processors (bKash, Nagad, Rocket, Upay), game studios (Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming), KYC verification providers, fraud detection services, and cloud infrastructure partners. All service partners are bound by data processing agreements that prohibit use of your data for any purpose beyond delivering their specific service to 177bed.

6.2 Legal and Regulatory Disclosure

177bed may disclose personal data to law enforcement agencies, regulatory authorities, or other government bodies where required by law, court order, or regulatory instruction. We will notify you of any such disclosure where we are legally permitted to do so.

6.3 Business Transfers

In the event that 177bed undergoes a merger, acquisition, or sale of assets, personal data held by us may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms before it takes effect.

7. Data Retention

177bed retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your active account plus a minimum of five years following account closure, to comply with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• KYC verification documents: Retained for a minimum of five years following account closure or the completion of the relevant verification process.
• Customer support communications: Retained for three years from the date of the interaction unless an ongoing dispute requires longer retention.
• Marketing consent records: Retained for the duration of your account and for two years following opt-out, to demonstrate compliance with consent obligations.
• Anonymised analytics data: Retained indefinitely in aggregated, non-identifiable form for platform improvement purposes.

When personal data is no longer required for its original purpose and no legal obligation mandates its continued retention, 177bed will securely delete or anonymise it.

8. Security Measures

177bed employs a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encrypted storage for sensitive data fields, including payment details and identity document scans.
• Password hashing using a strong one-way algorithm — plain-text passwords are never stored or logged.
• Role-based access controls ensuring that staff can access only the personal data necessary for their specific role.
• Audit logging of all access to sensitive data systems, with anomaly detection alerts.
• Regular security assessments and penetration testing conducted by independent security professionals.
• Two-factor authentication options available to all registered players for additional account protection.

While 177bed takes all reasonable precautions to protect your data, no security system is completely impenetrable. In the unlikely event of a data breach that poses a risk to your rights, 177bed will notify affected players without undue delay and take immediate remedial action.

9. Cookies & Tracking Technologies

177bed uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session state, and gather anonymised analytics. The following cookie categories are used:

9.1 Essential Cookies

These cookies are strictly necessary for the platform to function. They manage your login session, remember your language and currency preferences, and maintain the security of your account. Essential cookies cannot be disabled without affecting platform functionality.

9.2 Analytics Cookies

Analytics cookies help 177bed understand how players interact with the platform — for example, which pages are visited most frequently, where users encounter errors, and how long sessions last. This data is collected in anonymised, aggregated form and is used solely to improve the platform. You may opt out of analytics cookies via your browser settings.

9.3 Marketing & Personalisation Cookies

With your consent, 177bed uses marketing cookies to deliver personalised promotional content relevant to your interests and betting preferences. These cookies are activated only where you have explicitly opted in to marketing communications. You may withdraw consent and disable these cookies at any time through your account preferences or browser settings.

10. Your Privacy Rights

As a 177bed player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact 177bed at [email protected] with the subject line "Privacy Request":

• Right of Access: You may request a copy of all personal data that 177bed holds about you.
• Right of Rectification: You may request correction of any inaccurate or incomplete personal data.
• Right of Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations.
• Right to Restrict Processing: You may request that 177bed limit how it uses your data in certain circumstances — for example, while a rectification request is being reviewed.
• Right to Data Portability: You may request a machine-readable copy of the personal data you provided to 177bed, which you may then transfer to another service provider.
• Right to Object: You may object to processing of your data based on legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

177bed will respond to privacy requests within a reasonable timeframe, typically within 30 days. Where a request is complex or involves a large volume of data, we will notify you of any extension to this timeframe.

11. Minors — 18+ Only

177bed strictly prohibits use of the platform by persons under the age of 18. We do not knowingly collect personal data from minors. Age verification is a mandatory part of the 177bed registration and KYC process.

If 177bed becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately suspended, all associated data will be deleted, and any funds held in the account will be handled in accordance with our Terms & Conditions and applicable law. Parents or guardians who believe a minor may have registered an account should contact [email protected] without delay.

12. Third-Party Game Providers

The 177bed platform integrates games from third-party studios including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. When you play a game provided by a third-party studio, certain gameplay data (such as game session identifiers and wager amounts) is transmitted to that studio's systems to facilitate fair play and settle bets. 177bed ensures that all game provider integrations are governed by data processing agreements that restrict provider use of your data to game delivery purposes only.

177bed is not responsible for the privacy practices of third-party game studios beyond the scope of these data processing agreements. If you have questions about how a specific game provider handles data, please contact 177bed support and we will direct your enquiry appropriately.

13. Changes to This Privacy Policy

177bed reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will publish the updated Policy on this page with a new effective date. Where practicable, registered players will be notified of significant changes via the email address associated with their account.

We encourage you to review this Policy periodically. Your continued use of the 177bed platform following the publication of an updated Policy constitutes your acceptance of the changes. If you do not agree with a revised Policy, please discontinue using the platform and contact support to request account closure.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or 177bed's handling of your personal data, please contact our support team. All privacy-related communications are handled with strict confidentiality.

Contact email: [email protected]

Support is available 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6). We aim to respond to all privacy enquiries within 5 business days and to complete substantive data requests within 30 days of receipt.